What is conflict coaching?

Conflict coaching refers to a person who is specialised on conflicts and assist groups and individuals to overcome conflicts. The approach helps to manage existing conflicts, predict potential ones and build conflict resilience inside any group or organisation. As a conflict coach, you need specific skills and a variety of techniques to approach the different conflicts in a successfully.

For who?

The course is designed for everyone, who intends to understand and manage conflicts more effectively. Usually, conflicts can be predicted, but sometimes the escalation is unstoppable, so you need different tools to avoid long-lasting disputes, in those situations conflict resolution skills are needed. This course is for you, if you wish to handle conflicts, moreover you want to coach others or demonstrate the following example in times when the pressure is high, and conflicts are always occurring!

What you will learn?

Conflict coaching is a blended approach that roots in conflict management and professional coaching. Therefore, the course will cover conflict management modules and coaching modules, too. First, as a conflict coach you need to understand the principles and methods of the conflicts. The course will enable you to see how a conflict applies in a specific situation and which patterns lead to escalation.

Second, as a coach, you need a set of interpersonal, communication and soft skills to generate positive outcomes from the situations. You have to induce constructive conservations and empower your coached person to adequately handle the conflicts. You must have strong emotional intelligence and the ability and empathy to actively listen and give useful feedback.

Finally, conflict coaching requires flexibility and adaptability, thus you will learn to approach situations with an open mind and a solution-oriented perspective. With these attitudes, you can easily overcome the most stubborn conflict and transform confrontation into a constructive conversation.